Privacy Policy

1. Introduction

Rekha Astrology ("we", "us", "our" or "Rekha Astrology") respects your privacy and is committed to protecting the personal information you provide to us.

This Privacy Policy explains how information may be collected, used, stored and handled when you visit our website, contact us, or use our services.

2. Information We May Collect

Depending on how you interact with us, we may receive information that you voluntarily provide, including:

• Name or preferred name
• Mobile or WhatsApp phone number
• Date of birth, when voluntarily provided for an astrology consultation
• Messages and questions you send to us
• Images, photographs, documents, audio or video that you voluntarily send
• Information relating to your consultation request
• Technical information such as browser type, device information and basic website usage information

You are not required to provide information that is not necessary for the particular service or communication you request.

3. WhatsApp Communications

If you contact Rekha Astrology through WhatsApp, your communication may be processed through WhatsApp and the systems used by us to manage customer communications.

This may include receiving and processing messages, phone numbers, images, videos, audio, documents and other media that you voluntarily send to us.

4. Astrology Information

If you voluntarily provide information such as your date of birth, time of birth, place of birth or other information for an astrology consultation, that information may be used to prepare or provide the requested astrology-related service.

You should only provide information that you are comfortable sharing for this purpose.

5. How We Use Information

Information may be used for legitimate business and communication purposes, including:

• Responding to your messages and enquiries
• Providing requested consultations or services
• Managing customer communications
• Sending requested information, videos or other communications
• Maintaining business and customer records
• Improving our website and services
• Preventing abuse, fraud or unauthorized activity
• Complying with applicable legal obligations

6. Automated Communications

Our communication systems may use automated technology to organize customer conversations and send messages or media that are part of a requested communication or service flow.

Automated systems may process information such as your phone number, conversation stage and messages in order to deliver the relevant communication.

7. Service Providers

We may use third-party technology providers to operate parts of our website, communications, storage and business infrastructure.

Depending on the services used, these providers may process information on our behalf for purposes such as hosting, data storage, messaging and website operation.

Such providers may include communication, hosting, database and infrastructure services.

8. Information Sharing

We do not sell your personal information.

Information may be disclosed where reasonably necessary to:

• Operate our website and services
• Provide requested communications or services
• Work with service providers supporting our business
• Comply with legal requirements
• Protect our rights, users or property
• Prevent fraud, abuse or security threats

9. Data Security

We take reasonable technical and organizational measures to protect information against unauthorized access, misuse, alteration, disclosure or destruction.

However, no website, online service, database or internet transmission can be guaranteed to be completely secure.

10. Data Retention

We may retain information for as long as reasonably necessary for the purposes described in this Privacy Policy, including providing services, maintaining business records, resolving disputes and meeting legal obligations.

Retention periods may vary depending on the type and purpose of the information.

11. Your Privacy Choices

Depending on applicable law, you may have rights regarding personal information that we hold about you.

You may contact us to ask questions about your information or request deletion or correction where applicable and legally permitted.

12. Children's Privacy

Our services are not intentionally directed toward children who are unable to provide appropriate consent or authorization.

If you believe that a child has provided personal information to us without appropriate authorization, please contact us.

13. External Websites and Services

Our website or communications may contain links to third-party websites or services.

We are not responsible for the privacy practices, security or content of third-party websites. We recommend reviewing the privacy policies of those services before providing information.

14. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our services, technology, legal requirements or business practices.

When changes are made, the updated version will be published on this page together with a revised "Last Updated" date.

15. Contact Us

If you have questions about this Privacy Policy, your personal information, or our privacy practices, please contact Rekha Astrology through the official communication channel provided on our website.

Rekha Astrology
India